Support
Support, without the stress.
Have a question or need help with your account? We’re happy to help. Contact us at [email protected], and we’ll get back to you as soon as possible.
Common questions
How do I start my free trial?
Every new account begins with a 7-day free trial. You can explore Imuzar with selected content before deciding whether to continue with Premium.
How do I cancel my subscription?
You can cancel at any time through your App Store or Google Play subscription settings. Your Premium access remains active until the end of your current billing period.
Can I use Imuzar offline?
Offline listening is available with Premium. Simply download your meditation sessions, healing frequencies or nature soundscapes before going offline.
I forgot my password.
Use the “Forgot Password” option on the sign-in screen. We’ll send you instructions to reset your password securely.
Why can’t I hear some healing frequencies?
Some very low frequencies are subtle by design and work best when listened to with headphones. For the best experience, use good-quality headphones in a quiet environment.
Does Imuzar work on Android?
We’re actively working on the Android version. Join our mailing list to be notified as soon as it becomes available.
Business & Partnerships
For collaborations, media enquiries or partnership opportunities, contact [email protected].
Privacy
For questions about your personal data or privacy rights, contact [email protected].